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This store has earned the following certifications.
[Tough Screen Top] The patent design screen top ensures excellent ventilation while allowing UVB and infrared light to pass through easily. This feature is ideal for maintaining the necessary light conditions for your reptile.
[Raised Bottom Frame] The raised bottom frame is specifically designed to fit a substrate heater easily. This not only helps in maintaining the perfect temperature but also allows for efficient heat distribution.
[Waterproof Bottom & High-Density Foam Background] The waterproof bottom and backgrounds made of high-density foam make this enclosure both durable and easy to maintain. The foam is pressed to simulate natural rock environments, providing a welcoming and natural setting for your reptile.
[Front Doors] The front doors can open separately, making it easy to feed your pet and prevent escape. This feature ensures the safety and well-being of your reptile.
[Window Ventilation & Inlets] There are window ventilation options on the left and right sides. On top and the right side, you will find closable inlets for wires and tubing, making it convenient to set up your enclosure without compromising airflow.
[Easy Installation] Installation is quick and straightforward. We provide detailed installation notes, and it only takes about 5 minutes to set up or knock down the enclosure.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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